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Personalized items require a minimum of approximately 15 days to engrave, emboss or print. Some personalized items may take longer ---- please order well in advance. Once the item is personalized, it will be sent via your selected shipping option. We cannot guarantee that engraving will be identical on separate orders, due to possible slight changes in font size, depth, and positioning. Also, due to monitor display differences, colors may vary slightly from what you see on your screen. Absolutely NO
returns on personalized items,
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SHIPPING Shipping options available upon checkout. We ship ONLY within the continental USA. We will not be responsible for any damage to the items during shipping. We offer free Economy Shipping for all orders over $100. *DOES NOT INCLUDE ORDER PROCESSING TIME. |
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PLACING YOUR ORDER Once you have chosen your product, you can order directly via our secure shopping cart system. Your product will appear in the shopping cart. If you wish to select more products, click the 'Continue Shopping' button to go back to the site for more selections. When you are done selecting your products, please click the 'Checkout' button. |
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DO I MODIFY THE CONTENTS OF THE SHOPPING CART If you wish to modify the quantity of your products, please change the number in the quantity box and click 'Update'. This will change the product quantity. If you wish to delete the product you have selected in your cart, you have either of the following options: modify the product quantity to '0' (zero) and click update, or click 'Empty Cart' if you want all the contents emptied. |
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OUT When you are finished with this step, you can check out. Our automated system will lead you through the checkout process, page by page. Please fill out the sender information, recipient information, select the delivery date of your item and type in any message you wish to attach, in the box provided for personalized messages. After this step, you will be led to the next secure process where you will fill out information regarding your payment. You can either choose to enter credit card information or you call in your credit card details as soon as you place the order. Our able staff will be happy to assist you as always. When you finish with the checkout process, our system will generate an order tracking or reference number for you which will also be e-mailed to you at the e-mail address you provide. |
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